SARS seeks to enrol qualified individuals in the Contact Centre (Customer Service). A Learnership is an entry level position at South African Revenue Service.
Learnership Contact Centre (Customer Service) x25 (South African Revenue Service)
Market Related Salary
The SARS Contact Centre services taxpayers with adhoc and complex queries via the telephonic channel with a single telephone number as the entry point.
The Learnership programme of SARS is a 24 months programme (fixed term) where you will be introduced to a broad spectrum of learning experience while developing generalist and specialist fields.
At the end of the development programme, the learners who successfully meet SARS’s recruitment requirements will be considered for permanent appointment. Only online applications will be considered.
When applying please upload your credentials (certified copy of ID, Matric certificate, and transcript of your results, testimonials e.g. church/school/university and police report if you were ever convicted of crime).
Minimum Requirements:
- Matric Certificate
- Matric with Mathematics, Certificate in Accounting/Customer Service (preferable)
- South African Citizens
- Not more than 6 months of work experience
- Currently not participating in Learnership
Qualifications:
Matric Certificate
Matric with Mathematics , Certificate in Accounting/Customer Service (preferable)
The ideal candidate will have the following competencies:
- Ability
- Self-driven
- Excellent communication skills
- Attention to detail
- Customer focused
- Problem Solving
- Team Player
- Analytical Skills
- Good Interpersonal Skills
- Ability to perform under stress
- Strong organisational Skills
Experience
Not more than 6 months of work experience
Closing Date: 07 September 2014
Click Here to Apply Learnership Contact Centre (Customer Service) x25 in Western Cape
Click Here to Apply Learnership Contact Centre (Customer Service) x25 in Gauteng
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