Education Ambassadors SA

Afrox Learnership in Contact Centre

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A learnership programme in Contact Centre Support has been launched at Afrox. You can get a full qualification in National Certificate: Contact Centre Support NQF Level 2 providing you complete the 12 Month Learnership.

CONTACT CENTRE SUPPORT LEARNERSHIP x 10

Recruiter : Afrox

REF: NCSC/TN/CONTACT CENTRE SUPPORT LEARNERSHIP x 10/Gauteng/110614

Closing Date: 2014-06-18

AA/EE: Not Applicable

Contract Temporary / Contract

Location: Gauteng

Available: ASAP

Category: Call Centre

Offer: Market Related

Minimum Requirements…

• Grade 12 / Matric qualification with a minimum of Diploma entrance.
• English, Mathematics and Accounting passed with Symbol C / Achievement Level 5.
• Must have good communication skills (verbal and written) to ensure customer satisfaction.

• Computer literacy essential.

Preference will be given to learners residing around Johannesburg, Ekurhuleni and surrounding areas.

FORMAT OF THE PROGRAMME

• Learners will sign a 12 month-tripartite contract (Afrox , CHIETA SETA and Learner).
• Learners will participate in 12 months of on-the-job training, inclusive of theoretical classroom learning style practical learning in the working environment.
• Learners must attend and complete all required theoretical and practical components of the learnership.

• The exit qualification will be a National Certificate: Contact Centre Support NQF Level 2.

Click Here to Apply

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